Internet provider · 50-STATE · Satellite
Viasat
Legacy GEO satellite. Same fundamental latency problem as HughesNet but with a flat unlimited tier. Pick Starlink first if available. Viasat only if no terrestrial broadband AND Starlink is sold out.
- Parent company
- Viasat, Inc. (NASDAQ: VSAT)
- Founded
- 1986
- Headquarters
- Carlsbad, CA
- Service types
- Satellite
- States served
- 50 states: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY
- ZIPs covered
- ~31,000
- Residential subs
- ~580,000 (2026-Q1)
- Gateway fee
- $15/mo
- Install fee
- Free
- Contract
- 24 months
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| Unleashed | 100 Mbps | 3 Mbps | $100/mo | Unlimited |
Notes: Single 'Unleashed' tier with truly unlimited data (rare among legacy satellite). Latency is still ~600ms — fine for streaming/browsing, painful for gaming and video calling.
Coverage detail
- Anywhere with a clear southern sky
- Best fit: rural addresses outside Starlink waiting list
Ownership & corporate history
Ownership type: publicly-traded (since 1986)
Previously known as / acquired: WildBlue Communications (acquired 2009) · Exede (legacy brand merged into Viasat)
Viasat is a publicly-traded satellite company. No consumer retail. Similar return profile to HughesNet.
Customer service & support
- Customer service
- 1-855-463-9333
- Technical support
- 1-855-463-9333
- Billing
- 1-855-463-9333
- Support portal
- https://www.viasat.com/internet/support/
- Billing portal
- https://my.viasat.com/
- Mailing address
- Viasat, Inc., 6155 El Camino Real, Carlsbad, CA 92009
Returning your equipment
Accepted return methods: ups-store-prepaid-label · installer-pickup
You must return: Viasat modem, Power supply, (Dish typically stays — confirm by phone)
⚠ Do NOT drop equipment at these stores
These branded retail stores share the carrier's name but cannot accept equipment returns for this service. Confirm before driving:
- NONE — Viasat has no retail
Common mistake: Like HughesNet, only the modem usually needs returning. The dish stays on your roof.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store — Viasat prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Viasat modem, Power supply
Branded as: The UPS Store
Pull prepaid label from Viasat support.
Does Viasat serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.