Internet provider · 4-STATE · Fiber · DSL
Ziply Fiber
PNW-focused fiber operator. Same fiber tech as Verizon Fios but cheaper, and they actually answer the phone. Independent (about to be Bell Canada-owned, but operationally still local).
- Parent company
- BCE Inc. (Bell Canada — acquired 2024, pending close 2026) (NYSE: BCE)
- Founded
- 2020
- Headquarters
- Kirkland, WA
- Service types
- Fiber · DSL
- States served
- 4 states: ID, MT, OR, WA
- ZIPs covered
- ~920
- Residential subs
- ~320,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 200/200 Mbps | 200 Mbps | 200 Mbps | $40/mo | Unlimited |
| 500/500 Mbps | 500 Mbps | 500 Mbps | $50/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $60/mo | Unlimited |
| 2 Gig | 2 Gbps | 2 Gbps | $80/mo | Unlimited |
| 5 Gig | 5 Gbps | 5 Gbps | $100/mo | Unlimited |
| 10 Gig | 10 Gbps | 10 Gbps | $300/mo | Unlimited |
Notes: Spun off from Frontier in 2020 to focus on PNW. Aggressive build pace; legacy DSL territory is the install team's overbuild targets.
Coverage detail
- Seattle metro
- Portland metro
- Spokane
- Boise
- Missoula
- Smaller PNW towns: 100+ cities
Ownership & corporate history
Ownership type: publicly-traded (since 2020)
Previously known as / acquired: Northwest Fiber LLC (Frontier spinoff PNW operations 2020)
Spun off from Frontier 2020. Pending acquisition by Bell Canada (close 2026).
Customer service & support
- Customer service
- 1-866-699-4759
- Technical support
- 1-866-699-4759
- Billing
- 1-866-699-4759
- Support portal
- https://ziplyfiber.com/support
- Billing portal
- https://my.ziplyfiber.com/
- Mailing address
- Ziply Fiber, 135 Lake St S, Kirkland, WA 98033
Returning your equipment
Accepted return methods: ups-store-prepaid-label
You must return: Ziply router/Eero (if rented), Fiber ONT
Common mistake: Online-first carrier — UPS only.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store — Ziply prepaid label UPS Store partner
Any UPS Store, (PNW nationwide UPS), — —
Accepts equipment: Router/Eero, ONT
Branded as: The UPS Store
Pull label from Ziply support.
Does Ziply Fiber serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.