Internet provider · 14-STATE · Fiber
Ting Internet
Tucows' fiber brand. Flat-rate $89/mo for symmetric Gig with no contracts, no data caps, no install fees. Smart pick where they've built.
- Parent company
- Tucows Inc. (NASDAQ: TCX)
- Founded
- 2014
- Headquarters
- Toronto, ON Canada
- Service types
- Fiber
- States served
- 14 states: AZ, CA, CO, FL, ID, IL, ME, MD, MI, NC, NM, NV, TN, VA
- ZIPs covered
- ~65
- Residential subs
- ~48,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 1 Gig | 1 Gbps | 1 Gbps | $89/mo | Unlimited |
| 10 Gig | 10 Gbps | 10 Gbps | $299/mo | Unlimited |
Notes: Owned by Tucows (the Canadian internet services company). Open-access in some cities, retail-only in others. Always fiber, never DSL.
Cities + markets served
- Charlottesville VA
- Holly Springs NC
- Sandpoint ID
- Centennial CO
- Encinitas CA
- Memphis TN
- Wake Forest NC
- Fuquay-Varina NC
- Westminster MD
Ownership & corporate history
Ownership type: see-record
See main carrier record for ownership detail.
Customer service & support
- Customer service
- (see website)
- Technical support
- (see website)
- Billing
- (see website)
- Support portal
- https://ting.com/internet/support
- Billing portal
- https://ting.com/internet/
Returning your equipment
Accepted return methods: mail-to-carrier-hq · ups-store-prepaid-label
You must return: Carrier-rented gateway/router/ONT, Set-top boxes (if any), Remotes
Common mistake: Call the carrier first to get a prepaid label, then drop the equipment at any UPS Store with the label. Keep the tracking receipt — UPS dropoff is the safest paper trail.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store nationally — Ting Internet prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Carrier-rented equipment
Branded as: The UPS Store (independent franchise)
Bring the carrier-issued prepaid label and the equipment in original packaging if you still have it.
Does Ting Internet serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.