Internet provider · 23-STATE · Cable
Sparklight
Cable monopolist in small US towns where there's no fiber alternative. The 700 GB cap on the entry tier in 2026 is genuinely indefensible. If they're your only option, you have a problem.
- Parent company
- Cable One, Inc. (NYSE: CABO)
- Founded
- 1986
- Headquarters
- Phoenix, AZ
- Service types
- Cable
- States served
- 23 states: AL, AR, AZ, FL, GA, ID, IL, KS, KY, LA, MD, MN, MO, MS, NC, NE, NM, OK, OR, SC, TN, TX, WV
- ZIPs covered
- ~1,100
- Residential subs
- ~1,020,000 (2026-Q1)
- Gateway fee
- $13/mo
- Install fee
- $100
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 100 Mbps | 100 Mbps | 10 Mbps | $60/mo | 700 GB |
| 300 Mbps | 300 Mbps | 15 Mbps | $75/mo | 1,200 GB |
| 600 Mbps | 600 Mbps | 20 Mbps | $100/mo | 1,600 GB |
| 1 Gig | 1 Gbps | 50 Mbps | $125/mo | 5,000 GB |
Notes: Aggressive data caps (700 GB on the entry tier). Unlimited add-on is $50/mo. Operates almost exclusively in small towns where they're the only ISP.
Coverage detail
- Mississippi (largest market)
- Idaho
- Oklahoma
- ID, MS, AL — towns under 100k pop
Ownership & corporate history
Ownership type: publicly-traded (since 1986)
Previously known as / acquired: Cable ONE · Cable One
Cable ONE rebranded its consumer brand to Sparklight in 2019. The corporate name is still Cable One. Stores are limited — most billing is online and equipment returns go via UPS.
Customer service & support
- Customer service
- 1-877-692-2253
- Technical support
- 1-877-692-2253
- Billing
- 1-877-692-2253
- Support portal
- https://www.sparklight.com/support
- Billing portal
- https://www.sparklight.com/myaccount
- Mailing address
- Cable One/Sparklight, 210 E Earll Dr, Phoenix, AZ 85012
Returning your equipment
Accepted return methods: sparklight-store · ups-store-prepaid-label
You must return: Sparklight modem/gateway, Cable boxes, Voice modem, Remote
Common mistake: Sparklight has only a handful of physical stores in their footprint. UPS prepaid label is the universal path.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Sparklight local store locator Corporate-operated
Limited per market, Sparklight markets only, — —
Accepts equipment: Modem, Cable boxes, Voice modem, Remote
Can sign up for: Sparklight Internet, TV, Voice
Branded as: Sparklight (corporate)
Filter by ZIP. Most small-town markets have one office.
-
Any UPS Store — Sparklight prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Sparklight modem, Cable boxes
Branded as: The UPS Store
Universal fallback when no Sparklight store is local.
Does Sparklight serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.