Internet provider · 14-STATE · Fixed Wireless · WISP
Rise Broadband
Largest US fixed-wireless ISP. Real option in rural counties where cable and fiber haven't reached. Lower tiers carry data caps and 24-month contracts — read the fine print, especially install fees if you're not already on tower line-of-sight.
- Parent company
- JAB Wireless, Inc.
- Founded
- 2014
- Headquarters
- Loveland, CO
- Service types
- Fixed Wireless · WISP
- States served
- 14 states: CO, IL, IA, KS, MN, MO, NE, NV, NM, OK, SD, TX, UT, WY
- ZIPs covered
- ~1,400
- Residential subs
- ~220,000 (2026-Q1)
- Gateway fee
- $10/mo
- Install fee
- $200
- Contract
- 24 months
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 25 Mbps | 25 Mbps | 5 Mbps | $50/mo | 250 GB |
| 50 Mbps | 50 Mbps | 10 Mbps | $60/mo | 250 GB |
| 100 Mbps | 100 Mbps | 15 Mbps | $75/mo | Unlimited |
| 1 Gig | 1 Gbps | 100 Mbps | $130/mo | Unlimited |
Notes: Largest US WISP. Tower-based fixed wireless. Lower tiers have 250 GB data caps. Gig tier requires line-of-sight to an mmWave tower (rare).
Ownership & corporate history
Ownership type: private (since 2014)
Previously known as / acquired: Skybeam · Digis · JAB Wireless legacy brands
Largest US fixed-wireless ISP. JAB Wireless rolled up multiple regional wireless operators.
Customer service & support
- Customer service
- 1-844-411-7473
- Technical support
- 1-844-411-7473
- Billing
- 1-844-411-7473
- Support portal
- https://www.risebroadband.com/support/
- Billing portal
- https://myaccount.risebroadband.com/
- Mailing address
- Rise Broadband, 1115 N Lake Ave, Pasadena, CA 91104
Returning your equipment
Accepted return methods: ups-store-prepaid-label · installer-pickup
You must return: Outdoor Rise antenna unit, Indoor router, Power supply
Common mistake: Outdoor antenna mounted at install — confirm whether installer will pick up or you self-uninstall.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store — Rise prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Indoor router (outdoor antenna usually picked up)
Branded as: The UPS Store
Outdoor equipment may require installer visit.
Does Rise Broadband serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.