Internet provider · 37-STATE · Fiber
Pavlov Media
Specialty ISP for university towns and student housing. If you're a college student living in a building they wire, the connection is fast and the rate is competitive — but it's only available at specific properties, not address-by-address.
- Parent company
- Pavlov Media (private)
- Founded
- 1994
- Headquarters
- Champaign, IL
- Service types
- Fiber
- States served
- 37 states: AL, AR, AZ, CA, CO, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV
- ZIPs covered
- ~320
- Residential subs
- ~95,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 100 Mbps | 100 Mbps | 100 Mbps | $50/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $70/mo | Unlimited |
Notes: Specialized ISP serving college towns + student housing. Direct partnerships with 200+ universities/student housing complexes nationwide.
Buildings served
- Student housing complexes at: UI Urbana-Champaign
- Penn State University Park
- Ohio State Columbus
- Texas A&M College Station
- Iowa State Ames
- Michigan State East Lansing
- Florida State Tallahassee
- Arizona State Tempe
- Auburn AL
- Total: ~200 student housing properties across 37 states
Ownership & corporate history
Ownership type: private (since 1994)
Specialized in university towns + student housing. National MDU-only ISP.
Customer service & support
- Customer service
- 1-217-352-9105
- Technical support
- 1-217-352-9105
- Billing
- 1-217-352-9105
- Support portal
- https://www.pavlovmedia.com/support
- Billing portal
- https://my.pavlovmedia.com/
- Mailing address
- Pavlov Media, 206 W Anthony Dr, Champaign, IL 61821
Returning your equipment
Accepted return methods: mail-to-pavlov · ups-store-prepaid-label
You must return: Pavlov-rented router (if any)
Common mistake: Most Pavlov customers are in MDU buildings with built-in Ethernet — nothing to return.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store — Pavlov prepaid label (if needed) UPS Store partner
Any UPS Store, (university markets), — —
Accepts equipment: Router
Branded as: The UPS Store
Likely nothing to return.
Does Pavlov Media serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.