Internet provider · 29-STATE · Cable · Fiber
Mediacom
Cable operator focused on smaller US markets the big nationals skipped. Often the only cable choice in town — which means the data caps and contracts hurt because you don't have alternatives.
- Parent company
- Mediacom (private — Rocco Commisso)
- Founded
- 1995
- Headquarters
- Mediacom Park, NY
- Service types
- Cable · Fiber
- States served
- 29 states: AL, AR, CA, DE, FL, GA, IA, IL, IN, KS, KY, MD, MI, MN, MO, MS, NC, ND, NE, NJ, OK, OR, PA, SC, SD, TN, TX, VA, WI
- ZIPs covered
- ~1,500
- Residential subs
- ~1,450,000 (2026-Q1)
- Gateway fee
- $14/mo
- Install fee
- $100
- Contract
- 12 months
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| Internet 100 | 100 Mbps | 10 Mbps | $40/mo | 200 GB |
| Internet 300 | 300 Mbps | 20 Mbps | $50/mo | 1,000 GB |
| Internet 600 | 600 Mbps | 30 Mbps | $60/mo | 2,000 GB |
| Internet 1 Gig | 1 Gbps | 50 Mbps | $80/mo | 6,000 GB |
Notes: Largest cable operator focused on small/mid US markets. Annual contracts on lower tiers. Aggressive data caps that scale with the tier.
Coverage detail
- IA, IL, MO, MN — primary footprint
- secondary: AL, GA, FL, MS
Ownership & corporate history
Ownership type: family-owned (since 1995)
Founded and still controlled by Rocco Commisso. Mediacom retail offices are limited — most are administrative, not equipment-return-friendly.
Customer service & support
- Customer service
- 1-855-633-4226
- Technical support
- 1-855-633-4226
- Billing
- 1-855-633-4226
- Support portal
- https://mediacomcable.com/customer-support/
- Billing portal
- https://mediacomcable.com/customer-portal/
- Mailing address
- Mediacom Communications, 1 Mediacom Way, Mediacom Park, NY 10918
Returning your equipment
Accepted return methods: mediacom-payment-center · ups-store-prepaid-label
You must return: Mediacom modem, Cable boxes, Voice modem, Remote
Common mistake: Mediacom retail presence is thin. The Payment Center addresses are listed on your bill; some accept equipment, some are payment-only. Call ahead, or just use UPS.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store — Mediacom prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Mediacom modem, Cable boxes, Voice modem
Branded as: The UPS Store
Universal fallback when no Mediacom Payment Center is nearby.
Does Mediacom serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.