Internet provider · LA · Fiber
LUS Fiber
Lafayette Louisiana's muni fiber. Survived multi-year lawsuits from Cox and AT&T to get built. Now the gold-standard small-city muni example. If you live in Lafayette, you have no good reason to buy from anyone else.
- Parent company
- City of Lafayette, LA (municipal utility)
- Founded
- 2009
- Headquarters
- Lafayette, LA
- Service types
- Fiber
- States served
- 1 state: LA
- ZIPs covered
- ~18
- Residential subs
- ~25,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 100 Mbps | 100 Mbps | 100 Mbps | $45/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $75/mo | Unlimited |
| 10 Gig | 10 Gbps | 10 Gbps | $200/mo | Unlimited |
Notes: Municipal utility, not-for-profit. Sued by Cox and BellSouth (now AT&T) to prevent the build — survived all legal challenges. Lafayette is now one of the most-connected mid-size US cities.
Cities + markets served
- Lafayette LA city limits + parishes
Ownership & corporate history
Ownership type: municipal (since 2009)
Lafayette Utilities System (LUS) municipal.
Customer service & support
- Customer service
- (337) 291-5100
- Technical support
- (337) 291-5100
- Billing
- (337) 291-5100
- Support portal
- https://www.lusfiber.com/support
- Billing portal
- https://www.lusfiber.com/myaccount
- Mailing address
- Lafayette Utilities System, P.O. Box 4024-C, Lafayette, LA 70502
Returning your equipment
Accepted return methods: lus-customer-center
You must return: LUS router/ONT, Set-top boxes
Common mistake: Single drop-off — confirm hours.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
LUS Customer Service Center Corporate-operated
1875 W Pinhook Rd, Lafayette, LA 70508
Accepts equipment: Router/ONT, Set-top boxes
Can sign up for: LUS Fiber Internet, TV, Voice, Bill pay
Branded as: LUS Fiber (municipal)
M-F hours. Free parking.
Does LUS Fiber serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.