Internet provider · TX · Fiber
GVTC Communications
Texas Hill Country member-owned co-op, fully fiber across the footprint. Local install crews, member governance — the model for what rural telco can be.
- Parent company
- Member-owned cooperative
- Founded
- 1952
- Headquarters
- New Braunfels, TX
- Service types
- Fiber
- States served
- 1 state: TX
- ZIPs covered
- ~38
- Residential subs
- ~55,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 300 Mbps | 300 Mbps | 300 Mbps | $55/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $75/mo | Unlimited |
| 2 Gig | 2 Gbps | 2 Gbps | $95/mo | Unlimited |
Notes: Member-owned co-op serving TX Hill Country since 1952. Fully fiber-to-the-home across the footprint as of 2023.
Cities + markets served
- New Braunfels TX
- Boerne TX
- Bulverde TX
- San Marcos TX
- Wimberley TX
- Comal/Kendall/Hays/Bexar counties
Ownership & corporate history
Ownership type: cooperative (since 1952)
Previously known as / acquired: Guadalupe Valley Telephone Cooperative
Member-owned. Board elected by members in the Hill Country footprint.
Customer service & support
- Customer service
- 1-800-367-4882
- Technical support
- 1-800-367-4882
- Billing
- 1-800-367-4882
- Support portal
- https://www.gvtc.com/support
- Billing portal
- https://www.gvtc.com/myaccount
- Mailing address
- GVTC Communications, 36101 FM 3009, New Braunfels, TX 78132
Returning your equipment
Accepted return methods: gvtc-office · ups-store-prepaid-label
You must return: GVTC router/ONT, Set-top boxes (GVTV)
Common mistake: GVTC office in New Braunfels accepts returns. Outside the area, use UPS.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
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GVTC Customer Service Center Corporate-operated
36101 FM 3009, New Braunfels, TX 78132
Accepts equipment: Router/ONT, Set-top boxes
Can sign up for: GVTC Fiber sign-up, Bill pay
Branded as: GVTC Communications (cooperative)
Hill Country drop-off.
Does GVTC Communications serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.