Internet provider · 5-STATE · Fiber

Glo Fiber

Mid-Atlantic fiber overbuilder. Where they've reached, they undercut Comcast and Fios at the same speed by 20-30%. Worth checking specifically vs your incumbent's promo pricing.

🟢 RECOMMENDED When available, take it.
fiberregionaloverbuilderpublic-company
Parent company
Shenandoah Telecommunications Company (Shentel) (NASDAQ: SHEN)
Founded
2019
Headquarters
Edinburg, VA
Service types
Fiber
States served
5 states: DE, MD, PA, VA, WV
ZIPs covered
~380
Residential subs
~105,000 (2026-Q1)
Gateway fee
Included
Install fee
Free
Contract
None

Plans & pricing

TierDownUpPriceData cap
300 Mbps 300 Mbps 300 Mbps $50/mo Unlimited
1 Gig 1 Gbps 1 Gbps $70/mo Unlimited
2 Gig 2 Gbps 2 Gbps $90/mo Unlimited
8 Gig 8 Gbps 8 Gbps $200/mo Unlimited

Notes: Aggressive overbuilder in Mid-Atlantic. Going head-to-head with Comcast and Verizon Fios on the cable side; usually 20-30% cheaper for the same speed.

Cities + markets served

Ownership & corporate history

Ownership type: publicly-traded (since 2019)

Previously known as / acquired: Shentel (parent)

Shenandoah Telecommunications (Shentel) consumer fiber brand. Limited retail.

Customer service & support

Customer service
1-855-878-3171
Technical support
1-855-878-3171
Billing
1-855-878-3171
Support portal
https://www.glofiber.com/support
Billing portal
https://glofiber.com/myaccount
Mailing address
Shenandoah Telecommunications, 500 Shentel Way, Edinburg, VA 22824

Returning your equipment

Accepted return methods: ups-store-prepaid-label

You must return: Glo Fiber router/ONT

Common mistake: Standard UPS prepaid path.

Official return-equipment instructions →

Where you can actually go in person

Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.

Does Glo Fiber serve your address?

Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.

Check coverage at my ZIP →

Sources & verification

Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.