Internet provider · 5-STATE · Fiber
Glo Fiber
Mid-Atlantic fiber overbuilder. Where they've reached, they undercut Comcast and Fios at the same speed by 20-30%. Worth checking specifically vs your incumbent's promo pricing.
- Parent company
- Shenandoah Telecommunications Company (Shentel) (NASDAQ: SHEN)
- Founded
- 2019
- Headquarters
- Edinburg, VA
- Service types
- Fiber
- States served
- 5 states: DE, MD, PA, VA, WV
- ZIPs covered
- ~380
- Residential subs
- ~105,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 300 Mbps | 300 Mbps | 300 Mbps | $50/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $70/mo | Unlimited |
| 2 Gig | 2 Gbps | 2 Gbps | $90/mo | Unlimited |
| 8 Gig | 8 Gbps | 8 Gbps | $200/mo | Unlimited |
Notes: Aggressive overbuilder in Mid-Atlantic. Going head-to-head with Comcast and Verizon Fios on the cable side; usually 20-30% cheaper for the same speed.
Cities + markets served
- Roanoke VA
- Lynchburg VA
- Harrisonburg VA
- Chambersburg PA
- York PA
- Salisbury MD
- Wilmington DE
- Charleston WV
Ownership & corporate history
Ownership type: publicly-traded (since 2019)
Previously known as / acquired: Shentel (parent)
Shenandoah Telecommunications (Shentel) consumer fiber brand. Limited retail.
Customer service & support
- Customer service
- 1-855-878-3171
- Technical support
- 1-855-878-3171
- Billing
- 1-855-878-3171
- Support portal
- https://www.glofiber.com/support
- Billing portal
- https://glofiber.com/myaccount
- Mailing address
- Shenandoah Telecommunications, 500 Shentel Way, Edinburg, VA 22824
Returning your equipment
Accepted return methods: ups-store-prepaid-label
You must return: Glo Fiber router/ONT
Common mistake: Standard UPS prepaid path.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store — Glo Fiber prepaid label UPS Store partner
Any UPS Store, (Mid-Atlantic), — —
Accepts equipment: Router/ONT
Branded as: The UPS Store
Standard path.
Does Glo Fiber serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.