Internet provider · 50-STATE · Fiber · 5G Home · DSL
EarthLink
Historical brand from the 1990s, now operates as a reseller riding mostly AT&T Fiber. Same speeds you'd get from AT&T directly, with their branding. Sometimes priced lower; sometimes not.
- Parent company
- Trive Capital + Square Loop (private equity)
- Founded
- 1994
- Headquarters
- Atlanta, GA
- Service types
- Fiber · 5G Home · DSL
- States served
- 50 states: AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY
- ZIPs covered
- ~18,000
- Residential subs
- ~240,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| Fiber 100 Mbps | 100 Mbps | 100 Mbps | $50/mo | Unlimited |
| Fiber 1 Gig | 1 Gbps | 1 Gbps | $80/mo | Unlimited |
| Wireless Home | 100 Mbps | 20 Mbps | $65/mo | Unlimited |
Notes: Resells AT&T Fiber + other carriers' infrastructure under the EarthLink brand. National footprint comes from this wholesale agreement model.
Coverage detail
- Wherever AT&T Fiber exists
- Selected other markets via wholesale agreements
- Legacy dial-up service ongoing in <1% of customer base
Ownership & corporate history
Ownership type: see-record
See main carrier record for ownership detail.
Customer service & support
- Customer service
- (see website)
- Technical support
- (see website)
- Billing
- (see website)
- Support portal
- https://www.earthlink.net/support
- Billing portal
- https://www.earthlink.net/
Returning your equipment
Accepted return methods: mail-to-carrier-hq · ups-store-prepaid-label
You must return: Carrier-rented gateway/router/ONT, Set-top boxes (if any), Remotes
Common mistake: Call the carrier first to get a prepaid label, then drop the equipment at any UPS Store with the label. Keep the tracking receipt — UPS dropoff is the safest paper trail.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store nationally — EarthLink prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Carrier-rented equipment
Branded as: The UPS Store (independent franchise)
Bring the carrier-issued prepaid label and the equipment in original packaging if you still have it.
Does EarthLink serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.