Internet provider · 10-STATE · Fiber
Conexon Connect
Rural electric-co-op fiber partner. Where the co-op chooses Conexon, build quality is generally fine — but Conexon's centralized customer service has real wait-time complaints. If you have the choice between Conexon and a local co-op running fiber themselves, pick the local co-op.
- Parent company
- Conexon (Power & Tel Supply partner)
- Founded
- 2014
- Headquarters
- Kansas City, MO
- Service types
- Fiber
- States served
- 10 states: AL, GA, KS, MO, MS, NC, OK, SC, TX, VA
- ZIPs covered
- ~380
- Residential subs
- ~95,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 100 Mbps | 100 Mbps | 100 Mbps | $50/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $75/mo | Unlimited |
| 2 Gig | 2 Gbps | 2 Gbps | $100/mo | Unlimited |
Notes: Co-op partner that finances + operates fiber for rural electric cooperatives. Sales hold times reported as long as 72 minutes per public Reddit complaints.
Coverage detail
- Multistate via electric co-op partners
- Largest deployments: GA, MO, MS, OK
Ownership & corporate history
Ownership type: private (since 2014)
Conexon partners with rural electric co-ops nationally — same playbook in each state, centralized customer service in KC.
Customer service & support
- Customer service
- 1-844-781-2330
- Technical support
- 1-844-781-2330
- Billing
- 1-844-781-2330
- Support portal
- https://conexonconnect.com/support/
- Billing portal
- https://conexonconnect.com/myaccount/
- Mailing address
- Conexon Connect, 4500 W 109th St, Overland Park, KS 66211
Returning your equipment
Accepted return methods: ups-store-prepaid-label · installer-pickup
You must return: Conexon router/ONT
Common mistake: Long hold times reported — try chat first.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store — Conexon prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Router/ONT
Branded as: The UPS Store
Standard path.
BEAD & broadband grants
Does Conexon Connect serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.