Internet provider · WV · Fiber
Citynet
WV's largest non-incumbent BEAD winner ($229M). 30-year-old WV operator with real operating history. Build-out through 2027.
- Parent company
- Citynet (private)
- Founded
- 1996
- Headquarters
- Bridgeport, WV
- Service types
- Fiber
- States served
- 1 state: WV
- ZIPs covered
- ~220
- Residential subs
- ~18,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 100 Mbps | 100 Mbps | 100 Mbps | $55/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $85/mo | Unlimited |
Notes: $229.2M BEAD — largest non-incumbent award in West Virginia. Build through 2027 across rural WV.
Cities + markets served
- Bridgeport WV (HQ)
- Clarksburg WV
- Morgantown WV
- Charleston WV
- Rural WV counties
Ownership & corporate history
Ownership type: private (since 1996)
WV-based independent fiber operator.
Customer service & support
- Customer service
- 1-304-848-2000
- Technical support
- 1-304-848-2000
- Billing
- 1-304-848-2000
- Support portal
- https://www.citynet.net/support
- Billing portal
- https://www.citynet.net/myaccount
- Mailing address
- Citynet, 273 Aikens Center, Bridgeport, WV 26330
Returning your equipment
Accepted return methods: citynet-office · ups-store-prepaid-label
You must return: Router/ONT
Common mistake: Bridgeport WV office.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Citynet HQ Corporate-operated
273 Aikens Center, Bridgeport, WV 26330
Accepts equipment: Router/ONT
Can sign up for: Citynet sign-up, Bill pay
Branded as: Citynet (corporate)
WV HQ.
BEAD & broadband grants
- WV: $229,200,000 · awarded 2024-11 · source
Does Citynet serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Citynet — West Virginia BEAD Honest Take
We've written a long-form review of Citynet going deeper than this stub — real pricing tests, install-day stories, competitor comparisons, the works.
Read the full review →Sources & verification
Last verified 2026-05-27. Records over 180 days old are auto-flagged for re-verification.