Internet provider · 33-STATE · DSL · Fiber
CenturyLink Fiber (LegacyDSL)
Legacy CenturyLink DSL. If this is your only option, you should be looking at LTE Home, Starlink, or anything else as escape. Fiber operations are at Quantum Fiber.
- Parent company
- Lumen Technologies (Quantum Fiber spin) (NYSE: LUMN)
- Founded
- 1968
- Headquarters
- Monroe, LA
- Service types
- DSL · Fiber
- States served
- 33 states: AL, AZ, CA, CO, FL, ID, IL, IN, IA, KS, KY, LA, MI, MN, MO, MT, NE, NV, NM, NC, ND, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY
- ZIPs covered
- ~2,200
- Residential subs
- ~1,200,000 (2026-Q1)
- Gateway fee
- $15/mo
- Install fee
- $100
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| DSL 10 Mbps | 10 Mbps | 1 Mbps | $50/mo | Unlimited |
| DSL 25 Mbps | 25 Mbps | 3 Mbps | $50/mo | Unlimited |
| DSL 100 Mbps | 100 Mbps | 20 Mbps | $65/mo | Unlimited |
Notes: (Legacy DSL only — fiber operations now under Quantum Fiber brand)
Coverage detail
- 33 states of legacy CenturyLink DSL
Ownership & corporate history
Ownership type: see-record
See main carrier record.
Customer service & support
- Customer service
- (see website)
- Technical support
- (see website)
- Billing
- (see website)
- Support portal
- https://www.centurylink.com/support
- Billing portal
- https://www.centurylink.com/
Returning your equipment
Accepted return methods: mail-to-carrier-hq · ups-store-prepaid-label
You must return: Carrier-rented gateway/router/ONT, Set-top boxes (if any), Remotes
Common mistake: Call the carrier first to get a prepaid label, then drop at any UPS Store with the label. Keep the tracking receipt.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
-
Any UPS Store nationally — CenturyLink Fiber (LegacyDSL) prepaid label UPS Store partner
Any UPS Store, (nationwide), — —
Accepts equipment: Carrier-rented equipment
Branded as: The UPS Store (independent franchise)
Bring the carrier-issued prepaid label and the equipment in original packaging if you still have it.
Does CenturyLink Fiber (LegacyDSL) serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.