Internet provider · NY · Fiber
CBN Geneva
Finger Lakes region of NY — $121M BEAD-funded fiber build. Targets rural addresses Charter Spectrum doesn't reach.
- Parent company
- CBN (private)
- Founded
- 2020
- Headquarters
- Geneva, NY
- Service types
- Fiber
- States served
- 1 state: NY
- ZIPs covered
- ~28
- Residential subs
- ~8,000 (2026-Q1)
- Gateway fee
- Included
- Install fee
- Free
- Contract
- None
Plans & pricing
| Tier | Down | Up | Price | Data cap |
|---|---|---|---|---|
| 300 Mbps | 300 Mbps | 300 Mbps | $55/mo | Unlimited |
| 1 Gig | 1 Gbps | 1 Gbps | $80/mo | Unlimited |
Notes: $121.2M BEAD for Finger Lakes region fiber buildout. Build through 2027.
Cities + markets served
- Geneva NY
- Canandaigua NY
- Penn Yan NY
- Ontario/Yates/Seneca counties NY
Ownership & corporate history
Ownership type: private (since 2020)
NY Finger Lakes BEAD recipient.
Customer service & support
- Customer service
- 1-315-789-2225
- Technical support
- 1-315-789-2225
- Billing
- 1-315-789-2225
- Support portal
- https://cbngeneva.com/support
- Billing portal
- https://cbngeneva.com/myaccount
- Mailing address
- CBN Geneva, 22 Linden St, Geneva, NY 14456
Returning your equipment
Accepted return methods: cbn-office · ups-store-prepaid-label
You must return: Router/ONT
Common mistake: Geneva NY office.
Where you can actually go in person
Confirmed company-operated stores that can sign up service AND accept equipment returns. Authorized-retailer addresses are tagged separately because they cannot always handle returns.
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CBN Geneva HQ Corporate-operated
22 Linden St, Geneva, NY 14456
Accepts equipment: Router/ONT
Can sign up for: CBN sign-up
Branded as: CBN Geneva (corporate)
Finger Lakes HQ.
BEAD & broadband grants
- NY: $121,200,000 · awarded 2024-11 · source
Does CBN Geneva serve your address?
Use our ZIP-coverage tool to confirm availability — we cross-reference live FCC Form 477 data with the carrier's own footprint map.
Check coverage at my ZIP →Sources & verification
Last verified 2026-06-06. Records over 180 days old are auto-flagged for re-verification.